It seems that on January 23 the entire world will know exactly why the Samsung Galaxy Note 7 battery exploded as after several months of investigation the company has finally deciphered the reason behind Galaxy Note 7 battery issue. The press conference is supposed to be held tomorrow in Seoul (the capital of South Korea) at 10am (KST) where Samsung will demonstrate all the facts of Galaxy Note 7 battery burning issues.
Furthermore, not only Samsung but also independent expert organizations who led their own examinations concerning different parts of the Galaxy Note 7 occurrences will share their experience behind the investigation while Samsung will talk about the new procedures the organization has executed because of the occurrences.
Honestly, to say, Galaxy Note 7’s battery burning issue was a nightmare for Samsung’s tech history is an understatement, it cost the company more than a billion dollars. And above all, it harmed the customer’s trust on the Samsung brand which had a long reputation worldwide. However, we hope that consumers will again believe in Samsung seeing the truth behind Galaxy Note 7.