Uber, the ride-hailing app, has lost its right to operate in London. The Transport for London has canceled its license over customer’s safety and security issues. TfL has said that as a private hire operator Uber is not fit to run in London. During the past few months, the company had a number of customers complain about drivers misbehaving with passengers, according to BBC news.
Regarding the decision of TfL, London’s Mayor Sadiq Khan said: “I fully support TfL’s decision – it would be wrong if TfL continued to license Uber if there is any way that this could pose a threat to Londoners’ safety and security.”
On the other hand, James Farrar, the Uber Driver’s union chairman, said that “It is a devastating decision and 120 thousand heard driving drivers in London, more than doubled that number has been in the last five years. All of those people are facing unemployment worse than that date association with vehicle commercial launch that they have taken out to go on work for Uber.”
Customers are also unhappy with the decision of TfL. They are saying that “TfL could have given the drivers a little bit more time because a lot of drivers are now out of work.”
The new CEO of Uber is trying to convince people that Uber is now different than before. Uber’s current license is going to end on September 30. The company has 21 more days in its hands to appeal against TfL’s decision. After appealing, Uber’s service in London may be continued in the city until the final decision is made by the court.