Facebook has again succeeded to disappoint its users. Weeks after a bug that changed 14 million users’ status composer to the public, the company has made another blunder. A developer informed TechCrunch that their Facebook App Analytics weekly summary email had been mistakenly sent to the app testers.
The news is quite alarming as the email contains sensitive business information, such as weekly average users, new users, as well as page views. Besides, testers are usually people outside of the company. Competitors could use that leaked information against Facebook. However, none of the testers could do that as they were only allowed to see the high-level summary information in the email.
Facebook said to TechCrunch that only 3% of the apps using the company’s analytics platform had their weekly summary email sent to the app testers, instead of the developers. It has already fixed the problem and started to notify all the impacted developers about the leak.
The company spokesperson sent a statement to TechCrunch:
Due to an error in our email delivery system, weekly business performance summaries we send to developers about their account were also sent to a small group of those developer’s app testers. No personal information about people on Facebook was shared. We’re sorry for the error and have updated our system to prevent it from happening again.
This isn’t the first time Facebook sent business information to the wrong place. The company mistakenly sent advertisers receipt for other business’ ad campaigns in 2014. The recent issue may not create a severe problem, but it’s still a breach of privacy and could make it impossible to put faith in the company again.